What is FTP?
FTP (File Transfer Protocol) is the method used to transfer data across the Internet and between computers.

Why do you need FTP access to my site?
We need full FTP access to your web site so that we can carry out any work that is needed on your web pages. We will create a copy of the original page that needs work and we will store this on your server under a unique name so that you know it is our modified page. Once we are happy that we have completed all of the work required on the page. We will let you take a look at it before we replace your original page with the new page.

If you purchase one of our SEO packages that requires FTP access, we will send you a client checklist form for you to complete.
If you want us to carry out any web design work on your site, we will require FTP access. We will send you a client checklist form for you to complete.
Once we have all of the information from you, we will be able to start work on your site.